Initiative: Implement an e-Billing Solution for Real Estate and Personal Property
Milestones
- Refine statement of work (SOW) with vendor and initiate project work. | Target date: Aug. 31, 2024
- Configure e-Billing application based on SOW and requirements. | Target date: Dec. 31, 2024
- Begin user testing and configuration refinements. | Target date: Feb. 28, 2025
- Complete testing and go live with the application. | Target date: March 31, 2025
- Monitor and evaluate the application's effectiveness and support as needed. | Target date: June 30, 2026
Performance Measures
- Number of real estate bills sent via the new system.
- Number of personal property bills sent via the new system.
Initiative: Establish an Optimal 911 Backup Center
Milestones
- Complete UPS upgrade in Building 30. | Target date: June 30, 2026
- Upgrade testing capabilities for CAD. | Target date: June 30, 2026
- Upgrade EMS radio capabilities. | Target date: June 30, 2026
Performance Measure
- Percentage of work complete.
Initiative: Implement Human Capital Management (HCM) Application
Milestones
- Assess number of integrations needed. | Target date: Nov. 30, 2024
- Complete initial customer testing and feedback session (configuration sessions). | Target date: Dec. 31, 2024
- Complete integrations. | Target date: June 30, 2025
- Adjust application based on testing feedback. | Target date: Dec. 31, 2025
- Complete final testing window. | Target date: Dec. 31, 2025
- Go live with the application. | Target date: Jan. 1, 2026
Performance Measure
- Completed third-party integrations.
Initiative: Expand the use of e-Signatures for Internal Documents
Milestones
- Identify departments using and desiring to use electronic signatures. | Target date: June 30, 2026
- Identify documents for electronic signature use. | Target date: June 30, 2026
- Obtain formal policy approval from legal to implement electronic signatures. | Target date: Dec. 31, 2024
- Implement the approved policy and process for electronic signatures. | Target date: June 30, 2025
Initiative: Expand the use of Artificial Intelligence (AI) in the Organization
Milestones
- Assess current AI maturity. | Target date: TBD
- Develop an AI roadmap. | Target date: TBD
- Build AI infrastructure. | Target date: TBD
- Measure and evaluate AI success. | Target date: TBD
- Explore AI opportunities. | Target date: TBD
Initiative: Foster a Sense of Belonging and Inclusive Leadership
Milestones
- Recognizing the inherent value of employees. | Target date: June 30, 2026
- Equipping employees to engage in difficult conversations. | Target date: March 30, 2026
Performance Measures
- Percentage of employees participating in formal recognition programs.
- Percentage of employees who have completed training programs focused on difficult conversations.