Initiative: Update the Zoning Ordinance to Streamline the Short-Term Rental (STR) Regulations

Milestones

  • Draft proposed regulations based on existing STR regulations and feedback from applicants. | Target date: TBD
  • Brief City Council on the goals and proposal. | Target date: TBD
  • Obtain public input from key stakeholders and property owners. | Target date: TBD
  • Brief City Council on the final proposal. | Target date: TBD

Performance Measure(s)

  • TBD

Initiative: Update Chesapeake Bay Preservation Area (CBPA) Regulations to Align with Code of VA Changes

Milestones

  • Host public engagement meetings. | Target date: April 30, 2025
  • Brief City Council. | Target date: May 31, 2025
  • Adopt updated regulations. | Target date: July 31, 2025

Performance Measure

  • Number of public meetings/engagement and participants.

Initiative: Transition Department to the Municipal Complex

Milestones

  • Collaborate with Public Works on space needs, floor plan, and moving logistics. | Target date: Feb. 28, 2025
  • Develop and deploy public information campaign. | Target date: Feb. 28, 2025
  • Implement new cash payment system. | Target date: May 31, 2025
  • Evaluate customer service queuing system. | Target date: June 30, 2025

Initiative: Comprehensive Plan Update

Milestones

  • Perform public outreach and obtain input from residents. | Target date: Dec. 31, 2024
  • Update Comprehensive Plan website with information pertinent to the update. | Target date: Dec. 31, 2024
  • Brief City Council and Planning Commission after each phase/task is completed (five total phases). | Target date: Dec. 31, 2024
  • Work with Communications to post information on social media throughout the update process. | Target date: Dec. 31, 2024

Performance Measure

  • Number of phases complete.

Initiative: Open Audit – Short Term Rental Program

Milestones

  • Explore system and field configuration options to require data input and/or tests of data validity.
  • Use drop down menu options to standardize data entry where feasible and enhance the usefulness of data collected.
  • Design and develop exception-based reports and/or queries to identify potential data omissions and/or entry errors.
  • Identify common categories of STR complaints and add those categories to the drop-down menu for populating the complaint type field.
  • Design and develop reports and/or queries to assist in identifying trends and monitoring complaints.
  • Pursue changes to City regulations to prohibit owners from listing, offering, or advertising short term rentals without a permit.

Initiative: Foster a Sense of Belonging and Inclusive Leadership in the Department

Milestones

  • Recognizing the inherent value of employees. | Target date: June 30, 2026
  • Equipping employees to engage in difficult conversations. | Target date: June 30, 2026

Performance Measure

  • Number of employees attending related trainings.